Client reviews
To help you make a decision about the type of company you would want to work with on your kitchen, bathroom or living space project, we have curated a collection of client responses that talk about their experiences.
We appreciate that these reviews were selected by us, so, to support them we have provided links to Google and Trustpilot reviews. These types of reviews are shared by the client directly.
Click on the links for details:
Lesley Webb
“We were amazed at how much extra space you created. Since September we have been in Spain so I am looking forward to baking on my return shortly. It was so great that you put the kitchen in so meticulously in our absence whilst we were locked down in Spain earlier in the year. We wouldn't normally trust an installation without being present to pick up snags along the way. Our complete trust in yourselves was repaid in full.
I am wondering whether we should now carry on around the corner into my office space.”
Taylor Hart
“Hobsons Choice was recommended to me by a trusted friend of mine. After my first meeting with the team and a look around their impressive showroom I was assured my project was in the right hands. In fact I felt no further need to continue searching for other options.
When we visited the Bath showroom my wife was immediately taken by the kitchen that was on display and the decision to use them for our project was an easy one. The service provided by Richard Keyes, Design Consultant, met all of our expectations. He used high quality CAD software which was both realistic and capable of being rapidly updated thereby enabling us to understand the impact of suggested changes.
We were left with the impression that the process could take as long as we needed to be comfortable with the design and nothing was too much trouble. Richard made suggestions but also listened carefully and reacted to our input.
The installation team worked in a careful and clean manner and were always polite and happy to answer any questions/concerns that we raised.”
“Very professional from the start, good communication throughout, responsive and the level of personal service was outstanding. All the trades subcontracted for the project were of a high standard, tidied up at the end of each day and were very considerate. Project was completed on time (snagging followed up) and we are delighted with the result. I am pleased to be able to recommend Phil and his team at Hobson’s Choice”
Barry Wrighton
“We bought a new build property ‘off plan’ in 2018 but chose to have a bulthaup kitchen fitted by Hobsons Choice rather than the one supplied by the developer. This turned out to be a very good decision.
During a problematic two year build the service we received from Natasha and Richard was exceptional. They had to contend with design changes to the building, site issues caused by the developer and finally having to carry out the main installation work during lockdown.
In spite of all these issues the final result is stunning and we couldn’t be happier with our kitchen.
Natasha, Richard and their colleagues at Hobsons Choice get 10/10 from us and we recommend them without hesitation.”
James citizen
“I can honestly say that dealing with Hobsons Choice was a pleasure from start to finish. They were the only kitchen company who actually listened to the brief, and came back with drawings and designs which not only reflected what we wanted, but incorporated some brilliant new ideas. Nothing was too much trouble for them, and their showrooms were so comprehensively equipped that I have ended up with a far better range of kitchen hardware than I had ever known existed – I cannot now imagine life without a steam oven, let alone my boiling water tap! Or the induction hob, come to that.
They took responsibility for the whole project from start to finish, so that there was a seamless process from initial conversation through to returning home to a beautiful kitchen (with flowers, basic food and a bottle of champagne kindly provided by Richard Carter and his team). Our trust in Hobsons Choice was entirely justified, and their after-sales service has been superb. There were no panic phone calls or queries while we were away, and we came back to find everything was perfect (except that after 48 hours of travel I had to ring them to find out how to work the coffee machine!). We have returned to them for further work, for dining furniture, and for a new bathroom. They designed a special shelving unit to blend with the olivewood cupboards, admired by everyone.
Their workmen are of the highest calibre, and every detail is taken care of. Richard seemed to have an intuitive grasp of what I would like, and how I would want things to be, and that was very reassuring when you know you will be away for the entire project. hobsons|choice are a pleasure to deal with – two friends of mine are already using them thanks to my eulogies.”
Barry Gowers
“We wanted to create what we eventually learned to call a ‘media wall’. We picked Hobsons Choice in Winchester as they are local and who best understood what we were trying to achieve. Basically we wanted to take prominence away from our TV and to hide all of our media resources: hi-fi, music vault, Apple TV and so on. Decluttering and making a stylish focus. Guy designed the scheme for us with Remedesio italian made components, in glass and walnut
Once the components arrived they were fitted by Ben and Ben, to a standard way beyond expectations, to a level that puts everyone else in the shade. Every microscopic detail was attended to and exceeded. Shaun was drafted in to put in all the electrical fittings, sockets and switches that we needed, again a thorough and professional job. The final item is now in place and we are still smiling
Thank you everyone at Hobsons Choice, you are our no 1 choice…”
Angela and Frank Sergeant
“Our journey with Bulthaup/Hobsons Choice, Winchester began when renovating our home and we wanted a kitchen that would be at the heart of our living space. Our inspiartion for a Bulthaup kitchen was the beautiful cherrywood island as seen online when researching style and design.
From the moment we first visited the showroom in Winchester, Richard Carter and Richard Keyes were brilliant, in helping us explore the layout options, to maximise the kitchen space and views into the garden. We also visited the showroom in Swindon.
From then on, the amazing Pieter Du Toit guided us throughout the kitchen design and installation process. Pieter was attentive, patient and just superb.We tailored the colour chioces and use of materials to our vision and are delighted with the outcome. The fitters were also excellent and the attention to detail was second to none.
We would strongly recommend Hobsons Choice and cannot thank them enough for our wonderful collaboration.”
“five years, on we still occasionally pop in to Hobson’s Choice to say ‘hello’ and to thank them for all that they have done for us: it’s a bit like seeing old friends.”
“Great people to work with. Phil brought a lot to the party with an excellent eye. The Bulthaup product is the best of German. Beautifully made and a joy to live with. The Hobsons Choice installation was excellent. We have achieved a stunning kitchen which has achieved exactly what we hoped for.”
Andrew Ecob
“Phil and the team at Hobson's Choice did an exceptional job on our family bathroom. The deign phase was excellent and Phil provided and level of precision and innovation to the design that we just did not see with other companies.
He gave us creative and practical advice that we would not have thought of, and which made the final design absolutely perfect. The build was also exceptionally well executed, and when a few unforeseen problems arose with pipework, the guys on site were able to offer solutions on the spot and ensure the job moved forward.
Overall very impressed.”
Lisa Allison
“We were absolutely delighted with Hobson’s Choice, we would highly recommend them.
From our initial design meeting and follow up consultations, they took time to understand our requirements, listening to us at all stages, recommending design solutions to suited our needs.
The whole team were polite, helpful, friendly and really knowledgable about features and product details going above and beyond.
The Hobson’s kitchen fitters were very professional, well briefed on arrival, on time and excellent at problem solving. Resolving hitches with one aspect of our kitchen fitting requiring a reconfigure of some plumbing, going as far to then colour match the interior of the cupboard. They liaised and coordinated with other trades to ensure we had a seamless fit and finish which was as planned perfect.
Thank you Hobsons Choice.”
Gerilynn Moline
“Hobson's Choice completely refitted our kitchen, including redecoration of the adjacent snug. We had previously used them for refitting several bathrooms, and were beyond pleased with the results. This installation also did not disappoint. From the planning phase all the way through to the final clean up, Hobson's were knowledgeable, professional, courteous, skilled and timely. We plan to use them again in future, and also highly recommend them to our friends.”
“During the last year we have had extensive renovations...They were unfailingly helpful and professional right from the initial consultations... A big advantage (and one which was a make-or-break condition for us when choosing a firm) is that the installations were done by their own tradespeople; this meant that Hobson’ Choice were able to maintain their very high standards for both the goods and their fitting.
I have absolutely no hesitation in recommending Hobson’s Choice.”
Jackie Henderson
“We were absolutely delighted with Hobson’s Choice, we would highly recommend them.
From our initial design meeting and follow up consultations, they took time to understand our requirements, listening to us at all stages, recommending design solutions to suited our needs.
The whole team were polite, helpful, friendly and really knowledgable about features and product details going above and beyond.
The Hobson’s kitchen fitters were very professional, well briefed on arrival, on time and excellent at problem solving. Resolving hitches with one aspect of our kitchen fitting requiring a reconfigure of some plumbing, going as far to then colour match the interior of the cupboard. They liaised and coordinated with other trades to ensure we had a seamless fit and finish which was as planned perfect.
Thank you Hobsons Choice.”
Alison Long
“We previously had a Bulthaup kitchen in a smaller build project several years ago and had been very happy with it, so when it came to building a new house we didn’t hesitate to choose Bulthaup again. Preferring to use local suppliers where possible, Winchester was the nearest showroom.
Pieter du Toit was our designer and we immediately felt in safe hands. He completely understood the nature of the house design and what we were trying to achieve. In fact, apart from the odd tweak here and there, one of his first designs was pretty much what we ended up going with. As well as a main Bulthaup kitchen, for a back kitchen and laundry room Pieter suggested using Schüller. The quality and finish of both of these Schüller rooms is also excellent.
With COVID and the vagaries of a new build to contend with, Pieter was both patient and supportive - a voice of calm when many other things on the project were far from it! He communicated promptly and efficiently, both to us and our builder which ensured that both schedules worked seamlessly. So impressed were the builders that they have subsequently recommended him to other clients.
From the initial concept, to the skill and craftsmanship of the fitters and the quality of all the finished products, I can highly recommend Bulthaup and Pieter and the team at Hobson’s Choice Winchester. Huge thanks to all involved, we are thrilled with everything.”