Service and Warranty
KITCHENS
We provide a 5-year limited warranty on your new kitchen furniture which was designed and installed by Hobson’s Choice. In addition, we provide a two-year labour warranty for kitchens designed and installed by Hobson’s Choice. Outside of the two-year labour warranty period, service fees would apply.
To receive a bulthaup kitchen manufacturer warranty the kitchen furniture and bulthaup components must be installed and signed off by an accredited installer.
We honour respective manufacturer warranty periods on appliances and ancillary components. The warranties relating to the manufacturing quality and functional safety of respective manufacturer products. Please note, the warranties do not include lights, batteries and filter elements.
BATHROOMS
We honour respective manufacturer warranty periods on your new bathroom which has been designed and installed by Hobson’s Choice. The warranties relating to the manufacturing quality and functional safety of respective manufacturer products. Please note, the warranty does not include lights, batteries and filter elements.
In addition, we provide a one-year labour warranty for bathrooms designed and installed by Hobson’s Choice. Outside of the one-year labour warranty period, service fees would apply.
RIMADESIO
Doors (Sliding / Planar) | Furniture - We honour respective Rimadesio two-year limited warranty on your new interior products which have been designed and installed by Hobson’s Choice. The warranty relates to the manufacturing quality and functional safety of respective manufacturer products.
In addition, we provide a two-year labour warranty for Rimadesio products specified and installed by Hobson’s Choice. Outside of the two-year labour warranty period, service fees would apply.
WHAT ARE YOUR OUT-OF-WARRANTY SERVICE COSTS?
Up to an hour - £140 +VAT
Up to 2 hours £225 +VAT
Up to 4 hours £325 +VAT
Up to 8 hours £550 +VAT
Prior to a service visit, we may request photos and video of the issue to diagnose the most efficient solution.
If you have any questions we recommend speaking to your designer about the terms of your respective product warranty.