Hobson's Choice Client Journey - explained by Richard Carter, Managing Director

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If you are considering working with Hobson's Choice on a new kitchen, bathroom or interior project, this video will help explain the customer journey - from initial conversation to finished installation.

Richard Carter, Managing Director, talks about the design process, how we begin to understand client requirements and translate that into stunning designs. He elaborates on the installation phase and how your designer remains your key point of contact throughout. Ensuring your project remains perfectly aligned to the agreed design - no detail is overlooked.

And finally, Richard discusses our aftercare service. How Hobson's Choice looks after their clients well after the project has been installed and the fitting teams have left your property.