How do you, Hobson’s Choice, take the doubt out of the purchase? Whether it is a new bulthaup kitchen, luxury bathroom or contemporary living space, our design team support and guide their clients to help them succeed.

Ensuring a client project runs smoothly, from initial design to final installation, can be challenging. Our approach is to ensure every client has a dedicated designer who becomes their project manager. By working in this way the person with the greatest knowledge of the client, their wishes, their home and the design, is in full control at all times.

If you are considering working with Hobson's Choice on a new kitchen, bathroom or interior project, this video will help explain the customer journey - from initial conversation to finished installation. Richard Carter, Managing Director, talks about the design process, how we begin to understand client requirements and translate that into stunning designs.

Two of our Senior Designers, Philip Harrison and Natasha Townsend, talk about how they begin to piece together a client project brief when they meet for the first time. Reading body language, gauging reactions to different products and styles, and carefully listening to the client answers.